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How Mini Apps Engage Web3 Communities
Sep 30, 2025

Telegram Mini Apps are reshaping how Web3 communities interact by offering quick access to blockchain tools directly within the Telegram app. These lightweight apps eliminate the need for downloads, simplify onboarding, and integrate features like fiat/crypto payments and real-time notifications. By 2025, Telegram's massive user base (expected to surpass 1 billion monthly active users) and high engagement rates (28%) have made it a central hub for Web3 projects.
Key highlights from the article:
What Mini Apps Do: Enable decentralized tools within Telegram, support payments (TON, BTC, USDT, Google Pay), and offer interactive features like gamified onboarding.
User Growth: Telegram Wallet (TON-based) now has over 2.5 million users. Games like "Hamster Kombat" and "Notcoin" have attracted millions of players, driving blockchain adoption.
Impact on Web3: TON blockchain saw user accounts grow from 4M to 128M in one year, with its Total Value Locked (TVL) rising from $14.2M to $400M.
Challenges: Sustaining engagement requires constant innovation and scalable infrastructure to handle rapid user growth.
CRMchat for Management: CRMchat simplifies community management within Telegram by automating lead tracking, outreach, and onboarding.
Mini Apps make Web3 more accessible by integrating complex blockchain features into familiar, easy-to-use tools, driving both adoption and engagement.
Telegram Mini Apps: All the Web3 in your Pocket 🤳 | Blum Academy

Research Insights: How Mini Apps Boost Engagement and Retention
Recent studies highlight how Telegram Mini Apps are reshaping Web3 community engagement. The findings point to measurable growth across key metrics, with some blockchain networks experiencing a direct link between Mini App integration and both user adoption and financial growth.
Case Studies on Mini App Success
The TON blockchain offers a standout example of this success. Over the course of a year, user accounts on the platform skyrocketed from about 4 million to 128 million - a staggering 3,100% increase in adoption. This surge aligns closely with the launch and rising popularity of Telegram Mini Apps within the TON ecosystem.
The financial impact is just as striking. Since January 2024, the Total Value Locked (TVL) in TON blockchain projects has jumped from $14.2 million to over $400 million - an increase of more than 2,000%. These numbers show that Mini Apps are doing more than just attracting users; they’re fueling tangible economic activity in Web3 communities.
Daily activity on the network further underscores this success. TON consumption has grown from 1,000 daily transactions to tens of thousands. This shift represents a move from sporadic blockchain interactions to consistent, everyday engagement, marking a significant change in user behavior.
Key Engagement Metrics
Beyond these case studies, broader metrics illustrate the transformative role of Mini Apps in Web3. Telegram Ads channels, for instance, boast an average engagement rate of 28% - far exceeding the typical 1-3% rates seen on platforms like Facebook and Instagram. This heightened engagement directly translates into more active participation in Web3 projects and communities.
The market impact is equally notable. The TON blockchain’s native token, Toncoin, has seen its price more than double, pushing its market capitalization to $14 billion. This growth signals strong investor confidence in the Mini App ecosystem’s ability to sustain user engagement and drive value.
Together, these user and financial metrics paint a powerful picture. Web3 projects integrating Telegram Mini Apps aren’t just enjoying short-term gains - they’re building engaged, sustainable communities that deliver real economic value.
Challenges in Sustaining Engagement
While the early results are promising, maintaining long-term engagement presents its own set of challenges. For example, rapid user acquisition - like that seen on the TON network - requires continuous innovation to keep users interested.
One key hurdle is converting casual users into committed community members. Mini Apps are excellent at reducing barriers to entry, often attracting users with simple games or rewards. However, turning these users into active participants in broader Web3 ecosystems demands more sophisticated engagement strategies. Projects must strike a balance between offering easy access and delivering meaningful utility to sustain momentum beyond the initial adoption phase.
Another challenge lies in technical scalability. As user bases grow exponentially, networks like TON must ensure they can handle increased transaction volumes without compromising the quality of the user experience. To maintain engagement levels, Web3 projects must prioritize infrastructure development alongside user acquisition. Balancing rapid growth with reliable performance will be critical to advancing Web3 community engagement within the Telegram ecosystem.
Interactive Onboarding: Improving the User Journey
Getting started with Web3 can feel like stepping into a maze, filled with complicated wallets, private keys, and blockchain jargon. But Telegram Mini Apps are rewriting this story. They package Web3's advanced features into familiar, game-like experiences that make it easy for everyday users to dive in. This interactive approach directly addresses the onboarding hurdles that have long frustrated Web3 newcomers.
Gamified Onboarding Experiences
Mini Apps make learning about blockchain as simple as playing a game. Instead of overwhelming users with complex decentralized applications, these apps introduce Web3 concepts through straightforward, engaging interactions.
Take Notcoin, for example. This tap-to-earn game, launched in early 2024, brought over 20 million Web2 users into the Web3 world in just 29 days. How? By keeping things simple. Players earn coins by tapping their screens, all while picking up key cryptocurrency concepts without even realizing it.
This success story shows how gamification can break down barriers to Web3 adoption. Players don’t need to understand intimidating terms like smart contracts or gas fees to get started. Instead, they learn naturally as they play, making the shift from Web2 to Web3 feel effortless.
Simplifying DeFi and NFT Onboarding
Mini Apps also make decentralized finance (DeFi) and NFT interactions more approachable for the average user. Instead of expecting users to figure out complex protocols or marketplaces on their own, these apps weave financial tools directly into gameplay.
Take Gatto, for instance. This game has engaged over 300,000 users by integrating TON blockchain features into its interactive gameplay. Players can trade, stake, and earn rewards through simple in-game actions - no need to become an expert in liquidity pools or yield farming first.
The same goes for NFTs. Mini Apps eliminate the need for users to navigate confusing marketplaces. Instead, they can discover, trade, and use NFTs directly within the game, making the process intuitive and fun. By simplifying financial and NFT interactions, these apps empower users to explore Web3 without feeling overwhelmed.
Community Expansion Through Blockchain Gaming
A smooth onboarding process sets the stage for vibrant blockchain communities. Telegram Mini Apps take this a step further by combining social features and play-to-earn mechanics to create thriving ecosystems that extend far beyond the games themselves. With Telegram’s 900 million active users, the potential for community growth is massive.
Just look at Hamster Kombat. This game has drawn 250 million active players, built a community of 50 million Telegram subscribers, and gained 11 million Twitter followers.
Another standout is Catizen. Within a month of its open beta launch, the game attracted 2.3 million users, including over 220,000 on-chain participants and more than 520,000 daily active players. It also generated over $3 million in revenue during that time. These numbers prove how quickly Mini Apps can turn casual mobile gamers into active Web3 participants.
Telegram’s built-in social sharing features play a big role here. Players can easily share achievements, invite friends, and swap strategies within Telegram chats and groups. This kind of peer-to-peer sharing drives organic growth and builds trust within the community.
Play-to-earn mechanics add another layer of engagement. Unlike traditional games, where in-game rewards have no value outside the app, blockchain games let players earn cryptocurrency and NFTs they can trade or sell. This gives players a real stake in the game’s success, transforming them from casual users into invested community members.
How Telegram Mini Apps Enable Advanced Engagement Strategies
Building on simpler onboarding processes, Telegram Mini Apps take engagement to the next level by fostering deeper connections within Web3 communities. These apps replace passive participation with dynamic, real-time interactions, creating a more engaging and continuous experience for users. This shift represents a move toward more interactive and immediate community engagement.
Comparing Mini App Strategies to Standard Methods
When you stack Mini App engagement against traditional Web3 community methods, the differences are clear. Traditional approaches often come with barriers that discourage participation, while Mini Apps simplify the process and make it more inviting.
Engagement Method | Traditional Approach | Mini App Approach | Key Advantage |
---|---|---|---|
User Onboarding | Complicated wallet setup, gas fees, app downloads | Instant access through Telegram, no downloads needed | Removes barriers – users can engage right away |
Community Events | External platforms, manual coordination, limited interaction | Built-in live features, real-time participation, integrated rewards | Boosts participation – everything happens in one place |
Financial Transactions | Complex external DeFi platforms | Hybrid fiat/crypto payments with user-friendly interfaces | Expands accessibility – Web2 users can join without deep Web3 knowledge |
User Acquisition | Costly marketing campaigns, lengthy funnels | Viral sharing through Telegram's 900+ million active users | Cuts costs and drives organic growth – built-in virality |
These methods make it easier for communities to host live, interactive events and encourage immediate user participation.
The Power of Real-Time Engagement
One of the standout features of Mini Apps is their ability to turn passive observers into active participants. They enable live, interactive experiences directly within Telegram chats, making engagement more immediate and exciting.
For example, during Ask Me Anything (AMA) sessions, communities can use live polls, quizzes, or gamified Q&A formats to keep members actively involved. Similarly, when a Web3 project introduces a new feature or hosts a virtual event, Mini Apps facilitate seamless participation. Users can access exclusive content, vote on decisions in real time, and even receive rewards - all without leaving the Telegram platform. With over 900 million active users on Telegram, every interaction has the potential to grow the community organically. Plus, features like push notifications and instant messaging ensure users stay connected at the perfect moments.
Integrated DeFi and NFT Features
Mini Apps also shine when it comes to integrating financial tools and features like NFTs, making complex Web3 processes more accessible. They combine the simplicity of Web2 interfaces with the functionality of Web3.
DeFi activities, such as staking, liquidity provision, or yield farming, are simplified within Mini Apps. Instead of navigating intricate protocols, users can perform these actions through straightforward interactions, with the app handling the technical details in the background. Clear feedback on actions and rewards ensures transparency and ease of use.
NFT functionalities are just as seamless. Users can mint, trade, or showcase NFTs directly within Telegram, making digital assets an integral part of the social experience. By supporting hybrid fiat and crypto payments, Mini Apps lower the entry barrier for newcomers, encouraging broader participation.
Using CRMchat for Web3 Community Engagement

Mini Apps are great for sparking interest, but what happens next? Communities need tools that help them grow and thrive. That’s where CRMchat steps in. It’s a Telegram-based CRM platform designed to transform how Web3 communities manage engagement, leads, and sales - all without leaving Telegram.
Unlike traditional CRM platforms that require juggling multiple tools, CRMchat operates entirely within Telegram. For Web3 communities already using Telegram as their go-to communication platform, this is a game-changer. It allows community managers to track interactions, manage relationships, and close deals - all while keeping the user experience seamless. Let’s dive into how CRMchat turns everyday interactions into real growth opportunities.
Using CRMchat for Lead Generation
Web3 communities are constantly buzzing with potential - new members, investors, and collaborators pop up in Telegram groups and chats every day. CRMchat simplifies the process of turning these casual interactions into organized, actionable leads.
The platform automatically extracts leads from Telegram chats and groups, capturing contact details without the need for manual tracking. For example, if someone inquires about token mechanics in a DeFi group or shows interest in an upcoming NFT drop, CRMchat logs that engagement automatically.
At events like blockchain conferences or hackathons, QR code lead capture becomes invaluable. Community managers can create QR codes that, when scanned, instantly add contacts to the CRMchat system. This makes it easy to connect with potential partners, investors, or members in just seconds.
CRMchat also shines with its bulk outreach feature. Teams can send tailored messages to specific segments of their community. For instance, a DeFi project could send yield farming updates to users interested in staking, while NFT enthusiasts get notified about upcoming drops. By targeting specific interests, engagement rates soar compared to generic, one-size-fits-all messaging.
Another standout feature is image and screenshot recognition. When members share screenshots of their portfolio performance, trading results, or NFT collections, CRMchat can tag and categorize these interactions. This helps community managers understand what excites their members and how best to engage them. From capturing leads to organizing data, CRMchat ensures no opportunity slips through the cracks.
Automation and AI for Web3 Communities
Managing a thriving Web3 community is no small task, but CRMchat’s automation and AI features make it easier to scale engagement efforts while keeping a personal touch.
The platform’s AI agent can handle initial interactions, responding to inquiries about tokenomics, roadmaps, or participation requirements. It even qualifies leads before passing them to the team, saving time and ensuring that no questions go unanswered.
Automation also streamlines onboarding. New members receive welcome messages and wallet setup guides automatically, ensuring a consistent experience for everyone. This frees up community managers to focus on more nuanced interactions.
CRMchat also tracks conversations as deals, allowing Web3 teams to monitor their sales funnel - from initial contact to token sales, NFT purchases, or partnership agreements. This tracking provides valuable insights into which engagement strategies are actually driving growth.
To keep teams informed, features like voice updates and daily digests summarize community activity, new leads, and deal progress. For example, managers can start their day with a quick overview of overnight activity, helping them prioritize tasks and stay on top of community dynamics.
Integration and Workflow Optimization
CRMchat doesn’t just stop at engagement - it integrates with over 7,000 tools through Zapier, ensuring smooth workflows and data sharing across your team.
With calendar integration, community events like AMA sessions or product launches can sync seamlessly with lead nurturing and outreach campaigns. For instance, when a major announcement is scheduled, CRMchat can automatically prepare and send targeted messages to specific community segments.
The folder sync feature helps teams keep community data organized, while CSV and Google Sheets import options make it easy to bring in existing data or connect with external sources. This is especially useful for Web3 projects juggling multiple data streams and needing a centralized system for community interactions.
Collaboration tools are also built-in. With three seats included in the Team plan for just $28/month, teams can share insights, coordinate outreach, and manage responsibilities without losing oversight. It’s a simple way to distribute tasks while staying aligned on goals.
Conclusion: The Future of Web3 Engagement with Telegram Mini Apps
Research shows that Telegram Mini Apps are changing the game for how Web3 communities connect, interact, and grow. What began as simple chat-based interactions has transformed into advanced ecosystems that deliver real impact for blockchain projects, DeFi protocols, and NFT communities.
Key Insights from Research and Case Studies
The findings highlight several benefits of Telegram Mini Apps. They significantly boost engagement metrics, thanks to features like gamified onboarding. For instance, DeFi yield farming and NFT minting become much easier for newcomers through interactive, step-by-step processes.
One standout advantage is the immediacy these apps provide. Real-time engagement within Telegram fosters a sense of urgency and community that traditional web platforms often lack. When users can vote on governance proposals, claim airdrops, or trade NFTs without leaving their messaging app, the usual barriers to participation vanish, and interaction levels rise.
Case studies in blockchain gaming further illustrate their potential. Mini Apps bring in users who might not typically engage with DeFi protocols, using gaming elements to expand communities and create new growth opportunities for Web3 projects.
Why Telegram Mini Apps Matter for Web3 Growth
One of the biggest challenges in Web3 is the complexity that often discourages newcomers. Telegram Mini Apps address this by integrating blockchain interactions into a familiar messaging environment. They remove the need for intimidating steps like wallet connections or gas fee calculations, making Web3 more accessible.
This seamless integration also strengthens community bonds. When users can trade assets, participate in governance, and interact socially all in one place, they form deeper connections with both the projects and other community members. This leads to long-term loyalty and engagement - critical factors for the success of any Web3 initiative.
For project teams, Mini Apps offer powerful insights into user behavior. They make it easier to track interactions, measure engagement, and respond in real time, providing tools that were once only available to large tech companies with extensive analytics resources.
Enhancing Engagement with CRMchat
While Mini Apps open the door to better engagement, effective management is key to turning those interactions into lasting growth. That’s where CRMchat comes in. By converting Mini App activity into actionable insights, CRMchat helps Web3 projects streamline community growth and improve user retention.
CRMchat’s Team plan, priced at $28/month, makes advanced community management tools accessible to projects of all sizes. Its AI agent and automation features ensure no interaction goes unnoticed, while bulk messaging and lead tracking turn casual chats into meaningful relationships.
The future of Web3 belongs to projects that can seamlessly combine community building with business development. Mini Apps lay the groundwork for engagement, and tools like CRMchat take it a step further by transforming that engagement into sustainable growth. Teams that embrace this integrated approach now will position themselves for long-term success as the Web3 space continues to evolve.
FAQs
How do Telegram Mini Apps make it easier for new users to join Web3 communities?
Telegram Mini Apps make it easier for new Web3 users to get started by offering services directly within the Telegram app. Features like one-tap sign-in using Telegram's built-in authorization and easy access via messages, ads, or QR codes let users jump in quickly without needing to visit external websites or platforms.
What’s more, these Mini Apps work seamlessly with TON wallets, allowing users to complete transactions instantly without ever leaving Telegram. This streamlined approach removes unnecessary hurdles, creating a smooth and hassle-free way for newcomers to explore Web3 communities.
What are the main challenges Web3 projects face in keeping users engaged with Mini Apps?
Web3 projects often face hurdles in keeping users engaged with Mini Apps over the long haul. One of the biggest challenges is ensuring a smooth onboarding process. If the setup feels too complicated or confusing, users are likely to drop off quickly. Making that first interaction simple and intuitive is absolutely critical.
Another key factor is building gamification features - things like rewards, streaks, or interactive tasks. These elements can encourage users to stick around, but pulling them off effectively is no easy task and requires thoughtful design.
Beyond that, scaling up as the user base grows presents its own set of technical challenges. Add to this the need to address potential technical glitches and manage negative feedback within the community, and it becomes clear why retention can be so tricky. To succeed, Web3 projects need to focus on simplicity, scalability, and features that genuinely engage users, ensuring their communities remain active and committed.
How does CRMchat help Web3 communities stay engaged using Telegram Mini Apps?
CRMchat makes managing Web3 communities a breeze by bringing all your Telegram conversations into one streamlined CRM. This setup enables teams to work together seamlessly, send automated messages, and handle leads and deals right within Telegram Mini Apps.
Packed with tools like lead parsing, bulk messaging, and AI-powered engagement, CRMchat helps Web3 communities simplify communication, improve member retention, and build stronger connections - all without leaving the Telegram platform.