Telegram CRM Data Sync with HubSpot

Business Technology

Effortlessly sync your Telegram CRM with HubSpot to automate data flow, enhance collaboration, and keep your workflows smooth and organized.

Sync your Telegram CRM with HubSpot effortlessly. With CRMchat, you can automate data flow between Telegram and HubSpot, keeping your customer data organized and your workflows smooth. Here's what you can do:

  • Automatically sync contacts and deals between Telegram and HubSpot.

  • Manage tasks and collaborate within Telegram groups.

  • Receive daily activity digests for better tracking.

  • Send bulk messages and manage contacts efficiently.

  • Organize everything with workspace tools.

Setup Requirements:

  • Active accounts for CRMchat, HubSpot, and Telegram.

  • Admin access on both platforms.

  • HubSpot API key and CRMchat credentials for integration.

Key Features:

  • Customizable sync settings: Choose one-way or two-way sync, update frequency, and field priorities.

  • Field mapping: Align Telegram fields (e.g., username, phone) with HubSpot properties.

  • Duplicate prevention: Use tools like primary key matching and auto-merge rules.

By streamlining communication and automating workflows, CRMchat helps teams focus on scaling their business while keeping data accurate and organized. Pricing starts at $28/month for teams (billed annually). Ready to simplify your process? Let’s dive in.

Telegram to HubSpot Integration

Telegram

Setup Requirements

Here’s what you’ll need to connect Telegram CRM with HubSpot:

Account Setup and Access Rights

  • Active CRMchat Account: You’ll need a subscription to either the Personal or Team plan.

  • HubSpot Account: Ensure your account is active and you have admin-level access.

  • Telegram Account: A verified Telegram account linked to CRMchat is required.

  • Admin Rights: Make sure you have admin access on both CRMchat and HubSpot.

Accessing CRMchat's Integration Menu

Follow these steps to find the integration menu in CRMchat:

  • Open CRMchat and navigate to the main menu.

  • Locate the "Integrations" section.

  • Select HubSpot from the list of available integrations.

Integration Menu Location

How to Access

Main Menu

Directly via the CRMchat bot

Settings Panel

Through workspace settings

Quick Actions

Using command shortcuts

Connection Credentials

To enable the connection, gather the following:

  • HubSpot API Key: This can be generated in HubSpot’s developer settings.

  • CRMchat Authentication: Use workspace admin credentials.

  • Integration Tokens: These will be created during the integration process.

"The seamless integration between Telegram and HubSpot has made task management and communication effortless, allowing us to operate more smoothly and focus on what truly matters." - Keerthan Shetty, Founder @ChaosGround

Once you have these credentials ready, you can move on to linking CRMchat with HubSpot in the next steps.

Data Sync Setup Guide

Here's how to automate the data flow between Telegram and HubSpot based on your setup needs.

Link CRMchat to HubSpot

Follow these steps to establish the connection:

  1. Open CRMchat's integration dashboard.

  2. Click on "Connect HubSpot."

  3. Enter your HubSpot API key.

  4. Verify the connection status.

Once connected, CRMchat will show a green status indicator to confirm authentication, ensuring everything is ready for data mapping.

Data Field Setup

Mapping data fields correctly is key to transferring contact information accurately between Telegram and HubSpot. CRMchat offers an intuitive interface for this process:

Telegram Field

HubSpot Property

First Name

First Name

Last Name

Last Name

Phone

Mobile Phone Number

Username

Telegram Username

Bio

Contact Description

Custom Fields

Custom Properties

After mapping the fields, you can move on to configuring your sync preferences.

Sync Settings

Fine-tune your sync preferences to ensure a smooth data flow:

  • Sync Direction: Decide between one-way or two-way synchronization.

  • Update Frequency: Choose how often CRMchat updates HubSpot (real-time, hourly, or daily).

  • Field Priority: Set which platform's data should take precedence in case of conflicts.

Additional options in the sync settings interface include:

  • Enabling automatic contact creation in HubSpot.

  • Setting up deal stage mapping and custom field rules.

  • Defining data filtering criteria.

For teams using advanced features, CRMchat provides workspace-level sync settings to maintain consistency across all members. The Team plan, priced at $28/month (billed annually), includes three seats and offers advanced tools like bulk contact updates and CSV imports.

Data Sync Tips

Field Mapping Updates

Keep your field mappings up to date to ensure accurate synchronization. CRMchat's custom properties make it easier to adjust mappings as your business needs change.

  • Audit mappings monthly to catch any discrepancies early.

  • Verify alignment between CRMchat custom fields and HubSpot to avoid mismatches.

  • Address fields marked as "unmapped" in your integration dashboard to avoid losing important data.

Once your field mappings are in order, focus on avoiding duplicate entries to maintain clean records.

Prevent Double Entries

CRMchat includes a duplicate check feature to help you keep your contact records clean and consistent across platforms. Here’s how to make the most of it:

Prevention Method

Purpose

How to Implement

Primary Key Matching

Identifies existing contacts

Use unique identifiers like email or phone.

Auto-merge Rules

Combines duplicate records

Set rules to prioritize specific fields.

Pre-sync Validation

Detects duplicates early

Turn on real-time duplicate scanning.

Pair this feature with regular data quality reviews to ensure your records stay accurate.

Data Quality Checks

Consistent data quality checks are essential for maintaining reliable information. Use this structured approach:

  • Weekly Quick Checks: Look at your sync dashboard for error notifications or mismatched fields. These quick reviews help catch small issues before they grow.

  • Monthly Deep Dives: Conduct a thorough review of contact completeness, deal stage consistency, custom field accuracy, and sync error logs.

  • Quarterly Cleanup: Dedicate time to clean up your data every quarter by:

    • Updating outdated contacts

    • Verifying deal stages

    • Removing any duplicates

    • Adjusting and refining field mappings

This routine will help keep your data organized and your integrations running smoothly.

Fix Common Problems

Even with proper sync settings, issues can arise. Here’s how to troubleshoot and resolve common problems effectively:

Sync Errors

Check the CRMchat dashboard for a green status indicator. If it’s red or yellow, review the following:

  • API Key: Ensure it’s valid.

  • Account Permissions: Verify access for both platforms.

  • Internet Connection: Confirm stable connectivity.

  • HubSpot API Limits: Check if you've exceeded usage limits.

For authentication issues, confirm:

  • OAuth Tokens: Ensure they’re up to date.

  • API Scopes: Verify correct settings.

  • User Roles: Confirm permissions align across systems.

If everything checks out but problems persist, move on to resolving duplicates and data inconsistencies.

Remove Duplicates

If duplicates slip through despite precautions, take these steps:

Action

Method

Result

Identify

Use CRMchat's duplicate scanner

Finds records with matching email or phone.

Review

Open the duplicate management tool

Displays matches with confidence scores.

Resolve

Merge records, selecting a primary

Combines data while keeping history intact.

CRMchat’s duplicate check feature, included in the Personal plan, flags potential duplicates automatically - helping you avoid future issues.

Fix Data Mismatches

To address inconsistencies, follow these steps:

  1. Audit Mappings: Check CRMchat’s field mappings for issues like type mismatches, formatting errors, or picklist discrepancies.

  2. Standardize Data: Use consistent formats (e.g., phone: +1 (555) 123-4567, dates: MM/DD/YYYY, currency: $X,XXX.XX, and official company names).

  3. Force Resync: For unresolved issues, select affected records, trigger the "Force Resync" option, and confirm completion in the sync log.

Keep an eye on the sync status dashboard to spot potential problems early. Scheduling monthly data reviews will help maintain consistency and prevent disruptions to your workflow.

Wrapping It Up

This guide has walked you through setting up and troubleshooting the integration process, helping you keep your data synced effectively. By connecting Telegram CRM with HubSpot using CRMchat, you can simplify communication and sales processes. Features like automatic contact syncing, task management, and workflow automation help keep your operations running smoothly.

With these steps, you can establish a reliable data connection that enhances every part of your workflow. As Keerthan Shetty, Founder @ChaosGround, puts it:

"The seamless integration between Telegram and HubSpot has made task management and communication effortless, allowing us to operate more smoothly and focus on what truly matters."

CRMchat is trusted by organizations such as TON Foundation, Solana Superteam, and over 500 Web3 companies. It blends Telegram's messaging tools with HubSpot's CRM capabilities to ensure accurate data, better workflows, and smooth team communication.

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