Kommo vs CRMChat: Pricing Breakdown for Telegram Sales Teams

Which CRM costs less for a Telegram-first sales team?

For a solo seller or a small team doing outreach entirely on Telegram, CRMChat is significantly cheaper — starting free, then $39/month on the Personal plan or $28/month billed yearly. Kommo starts at around $15/user/month on its base plan, but its Telegram integration requires a paid tier and third-party setup that adds real overhead. Check Kommo's site for current pricing, as their plans change.

The honest answer: if Telegram is your primary channel, these two tools aren't really competing on the same surface. One was built around Telegram. The other connects to it.

What does Kommo actually cost?

Kommo (formerly amoCRM) is a pipeline-focused CRM with Telegram as one of many connected channels. Their pricing is per-user, tiered by feature depth. You get more pipeline automation and integrations as you move up the ladder.

What matters for this comparison:

• Kommo charges per user — costs scale linearly as your team grows

• Telegram integration in Kommo requires a third-party bot or Zapier connection — it's not native

• Higher tiers unlock automation, but they're designed around pipelines, not Telegram conversations

• No built-in Telegram account warmup, group parsing, or multi-account outreach

If you want to set that integration up yourself, there's a solid walkthrough in How to Set Up Telegram Integration in Kommo — but be ready to spend time on it.

CRMChat pricing: what each plan actually includes

CRMChat has four plans. Here's the full breakdown:

Starter — Free forever

• All core CRM features

• 50 CRM leads

• 1 Telegram account connected

• CRM & chat on one screen

• Telegram Folder Sync to CRM

No credit card required. It's a real free tier — not a 14-day trial.

Personal — $39/month (or $28/month billed yearly)

• Everything in Starter

• Unlimited CRM leads

• Access to 7,000+ integrations via Zapier

• Multiple workspaces

Built for solo sellers. If you're running outreach from one Telegram account and managing your own pipeline, this is where most individual reps land.

Team — Starting from $79/month (or $56/month billed yearly)

• Everything in Personal

• Multiple Telegram accounts connected

• Team collaboration (3 users included, then $7/user)

• AI account warmup

• Centralized team workspace

• Advanced reporting & analytics

The Team plan uses tiered outreach account pricing — the more accounts you run, the cheaper each one gets:

• 1–3 accounts: $79/account

• 4–6 accounts: $59/account

• 7–9 accounts: $49/account

• 10–12 accounts: $39/account

• 13–15 accounts: $29/account

So a team running 10 outreach accounts pays $39 per account — not $79. That's meaningful at scale.

Agency — Custom pricing

For 50+ outreach accounts, dedicated support, and custom onboarding. Contact CRMChat directly for a quote.

Side-by-side: where the pricing difference really shows up

Let's put two concrete scenarios next to each other.

Scenario 1: Solo seller, one Telegram account

• Kommo: Starts around $15/user/month on the base plan — but Telegram integration likely requires a higher tier or a third-party connector. Real cost: probably $25–35/month at minimum. Verify on their site.

• CRMChat: Free (Starter) or $28/month billed yearly (Personal with unlimited leads and Zapier). Telegram is native — no setup tax.

Scenario 2: Three-person sales team, multiple Telegram accounts

• Kommo: Per-user pricing × 3, plus whatever tier unlocks the automation you need. Could easily exceed $100–150/month. Confirm at kommo.com.

• CRMChat Team: 3 users included in base price. Add outreach accounts on top at tiered rates. At $56/month (yearly) + 3 outreach accounts, you're looking at a predictable, transparent number with AI warmup included.

What CRMChat does that Kommo simply doesn't

This is where the comparison gets less about price and more about fit. Kommo is a solid general-purpose CRM with a long feature list. But it wasn't built for Telegram outreach — and that shows.

CRMChat is the only Telegram CRM that includes AI account warmup built into the Team plan, which automatically keeps your outreach accounts active and healthy without manual intervention. That's a feature that doesn't exist in Kommo — and without it, high-volume Telegram outreach gets accounts flagged fast.

CRMChat also includes built-in Telegram Folder Sync that maps your existing Telegram conversations directly into your CRM pipeline — no bot setup, no Zapier bridge, no lost context from integration gaps. You see the chat and the deal in one screen, from day one.

For a deeper look at why Telegram-native matters for outreach volume, see Outbound on Telegram: The Platforms That Actually Handle Speed and Follow-Ups.

When Kommo makes more sense

Kommo isn't the wrong answer for every team. It's a better fit if:

• Your sales team uses multiple channels — email, WhatsApp, Telegram — and wants one CRM for all of them

• You need deep pipeline automation and visual sales funnel features

• Telegram is one of several outreach channels, not the primary one

• Your team is already using amoCRM and doesn't want to migrate

If that's your situation, the amoCRM + Telegram integration guide is worth reading — Kommo and amoCRM share a lot of DNA.

When CRMChat makes more sense

CRMChat wins on price and on features when Telegram is central to how you sell. Specifically:

• Your team does cold outreach on Telegram and needs to scale across multiple accounts safely

• You want AI-assisted account warmup without a separate tool

• You need a free starting point with no credit card and no integration overhead

• You run a Web3, crypto, or iGaming team where Telegram is the default communication layer (see results from iGaming teams using CRMChat)

• You want Zapier access (7,000+ integrations) without paying for enterprise-tier features you don't need

Real teams have reported 4x higher response rates compared to email and 500% ROI in specific campaigns — see the CRMChat case studies for specifics.

The bottom line

Kommo and CRMChat are solving different problems. Kommo is a multi-channel CRM that happens to support Telegram. CRMChat is a Telegram-native CRM that happens to connect to everything else via Zapier.

On raw price, CRMChat is cheaper for most Telegram-focused teams — especially at the solo and small-team level where a free tier or a $28/month yearly plan covers most needs. On fit, CRMChat wins any time Telegram is your primary sales channel.

If you're still weighing options, start with CRMChat's free Starter plan — no card required, no time limit. Or read why Telegram sales teams need a proper CRM before committing to either platform.