CRMChat Help Center

Question 1

How do I warm up Telegram accounts for outreach?

Accepted Answer

Warm up accounts by having internal conversations between your outreach accounts for 10-14 days before launching campaigns. Set up Telegram Premium, complete each profile with a username, name, photo, and bio. After warming, start with 5 cold messages per day and increase by 2-3 every week, up to a maximum of 15 messages per account per day.

Question 2

What are the daily cold message limits on Telegram?

Accepted Answer

Start with 5 cold messages per account per day and gradually increase by 2-3 every few days up to 15 messages per account per day. For warm contacts (people you've conversed with before), the limit is 40-50 messages per account. Telegram Premium is required for all outreach accounts.

Question 3

What should I do if my Telegram account gets restricted?

Accepted Answer

Go to @SpamBot on Telegram using the restricted account and click /start. Typically, restrictions are lifted within 1 minute. Repeated restrictions may take up to 24 hours. Stop all outreach immediately and pause campaigns for at least 1 day before resuming.

Question 4

How do I write effective Telegram outreach messages?

Accepted Answer

Keep messages under 100 words (ideally 50-70). Use the recipient's first name, reference the Telegram group where you found them, lead with a specific outcome rather than features, and use spintax to randomize message variations. Add an opt-out line like 'Reply stop and I won't follow up' to increase response rates and reduce spam reports.

Question 5

How does the Telegram Group Parser work?

Accepted Answer

The Telegram Group Parser extracts members from any Telegram group and delivers an Excel list with tabs for all users, Premium users, and admins. Each entry includes Telegram handle, ID, profile name, gender, and last online status. Processing takes up to 24 hours. For groups with private member lists, you get 20-30% of total members — those who commented in the last 6 months.

Question 6

Do I need Telegram Premium for outreach?

Accepted Answer

Yes, Telegram Premium is required for all outreach accounts to increase cold messaging limits. Purchase it through @PremiumBot using a virtual card. After purchasing, type /stop to cancel automatic renewal. You can also buy Telegram Stars from your main account and gift them to outreach accounts to purchase Premium.

Question 7

How do I launch a Telegram outreach sequence?

Accepted Answer

Prepare a CSV file with prospect usernames and first names. Go to Outreach > Sequences, click New Sequence, upload your CSV, and select the username column. Add your messages with personalization snippets, set follow-up delays, assign sending accounts, and configure daily limits (start with 5-10). Click Start Sequence to launch.

Question 8

How does the CRM and unified inbox work on Telegram?

Accepted Answer

CRMChat lets you connect multiple Telegram accounts and track all conversations in a single unified inbox. Every reply from outreach campaigns and direct messages flows into one place, so you never miss a response. Manage leads through a visual sales pipeline, set reminders, add notes, and collaborate with your team — all without switching between Telegram accounts.

Question 9

What is CRMChat?

Accepted Answer

CRMChat is a CRM and outreach platform built for Telegram. It helps sales teams parse leads from Telegram groups, launch automated outreach sequences, and track deals in a visual pipeline — all without leaving Telegram. It includes multi-account management, team collaboration, AI account warmup, and 7,000+ integrations via Zapier.

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FAQ & Troubleshooting

Step into the Future of Telegram Business Development

Step into the Future of Telegram Business Development

Grow your business on Telegram

Grow your business on Telegram

Grow your business on Telegram