Rated 4.9/5

Unified Multi-Account Telegram Inbox

Stop switching between Telegram accounts. crmchat puts every DM and group chat from every connected account in one window, so you never miss a hot lead.

crmchat unified inbox showing chats from several Telegram accounts in one list next to an open conversation
crmchat unified inbox showing chats from several Telegram accounts in one list next to an open conversation

One Window

Every Account. Every Chat. One Inbox.

Chatting from ten accounts shouldn’t mean ten Telegram windows. Connect your accounts once and work all their conversations from a single list.

All Accounts in One List

Connect your Telegram accounts and their DMs and group chats appear in one list, newest first and updated in real time. No more hopping between windows.

Three Telegram accounts feeding a single list of chats
Three Telegram accounts feeding a single list of chats
One Lead, One Row

If a lead talks to three of your accounts, you see one row with unread messages added up. Switch accounts in the chat header and reply from the one you choose.

One lead shown as a single row, with an account switcher listing three accounts and their unread counts
One lead shown as a single row, with an account switcher listing three accounts and their unread counts
See Who’s Waiting on You

Needs reply shows chats where the other side wrote last. Unread catches everything new, and the account filter narrows the list to the accounts you pick.

Inbox tabs with Needs reply selected and a popover for filtering by account, group chats and muted chats
Inbox tabs with Needs reply selected and a popover for filtering by account, group chats and muted chats
Your CRM Beside the Chat

Open Lead in CRM to see the profile, properties, notes and tasks next to the conversation. Not a lead yet? Add them to the CRM from the same spot.

Telegram conversation with the Lead in CRM panel showing stage, owner, company and deal value
Telegram conversation with the Lead in CRM panel showing stage, owner, company and deal value

Filters

Filters That Clear the Noise

Go from hundreds of chats to the few that need you now.

Needs Reply

Shows chats where the last message came from the other side, so no reply slips through.

Unread

Every chat with unread messages on any account, with counts added up in one badge.

Accounts

Focus on one account or a few. Pick them here and the list shows only their conversations.

Search

Find a chat by name or @username across all your accounts.

Group Chats

Keep client and partner groups in the list, or switch them off to focus on DMs.

Muted Chats

Muted chats stay hidden by default. Turn them on when you want the full picture.

For Teams

Share the Inbox, Not the Logins

Everyone works from the same workspace, so nobody has to pass around phone numbers and login codes.

Decide Who Can Use Each Account

Set an account to Workspace and everyone can use it, or to Private and only the members you select can. The Chatter role can’t delete messages or chats.

Telegram account access settings with Workspace and Private options and selected team members
Telegram account access settings with Workspace and Private options and selected team members
Know When a Lead Replies

The lead’s owner gets a Telegram message from the crmchat bot saying who replied and on which account, with a button to open the chat.

crmchat bot message in Telegram: You received a response from Tom Becker, Account: John Smith
crmchat bot message in Telegram: You received a response from Tom Becker, Account: John Smith

How it works

Up and Running in Three Steps

Your Telegram chats stay as they are. You just see them all together.

1. Connect Your Accounts

Add the Telegram accounts your team uses and choose who can access each one.

2. Work One List

Conversations from all accounts land in the inbox, including replies to your outreach campaigns.

3. Reply and Update the Deal

Answer from the right account and update the lead’s CRM card next to the chat.

“A team of 50 chatters needs one fast dashboard”

Switching between accounts in a high-frequency chatting workflow eats up a lot of time, and crmchat’s inbox solves that perfectly. Some of the features we asked for were built within two days.

Pix

Major Creator Agency

Grow your business on Telegram

CRM, Outreach & Lead Research. Get started with 1-week free trial.

Grow your business on Telegram

CRM, Outreach & Lead Research. Get started with 1-week free trial.

Grow your business on Telegram

CRM, Outreach & Lead Research. Get started with 1-week free trial.

Frequently Asked Questions

Most common questions answered

Most common questions answered

What is a unified Telegram inbox?

A single list of conversations from all the Telegram accounts connected to your crmchat workspace. You read and reply from one window instead of logging in to each account separately.

How many Telegram accounts can I connect?

Are group chats included?

What happens when one person talks to several of my accounts?

Which account sends my reply?

What counts as “Needs reply”?

Do replies to outreach campaigns show up here?

Does opening a chat mark messages as read?

Can I search inside messages?

Can I limit which teammates see an account?