Folder Sync Problems

Issue: Folder won't sync

Solution: Remove all "Chat Types" dynamic parameters (Contacts, Non-Contacts, Groups, Channels, Bots, Muted, Read, and Archived) and folder invite links from your Telegram folder settings. Then try to sync again.

Team Invitation Failures

Issue: "Invitation failed" error

Solution: The invitee must start a chat with the CRMChat bot first, using https://t.me/hints_crm_bot and pressing the "Start" button before you send the invite.

Account Restrictions

Issue: Telegram account restricted from sending messages

Solution: Go to @SpamBot on Telegram using the restricted account and click /start. Typically, after 1 minute, your account restrictions will be gone (though repeated restrictions might increase the delay to up to 24 hours).

Telegram Premium Purchase Issues

Issue: Can't purchase Telegram Premium for outreach accounts

Solution: Go to @PremiumBot from your main account and gift Premium to purchased accounts, or purchase Telegram Stars from your main account and gift them, then buy Premium directly from each account.

CSV Upload Errors

Issue: CSV file won't upload, or the data looks wrong

Solution: Ensure the file is saved as CSV format, has clear headers in the first row, and includes a Username column for outreach sequences.

Sequence Not Sending

Issue: Outreach sequence created, but not sending messages

Solution: Check daily sending limits in Outreach → Telegram Accounts. Ensure the accounts are connected and limits are set. Verify that Telegram Premium is purchased for all outreach accounts.