Troubleshooting & FAQ

Troubleshooting & FAQ

Troubleshooting & FAQ

Outreach Issues

Oct 8, 2025

Serge Borisov

Accounts do not send as many messages as I planned

This might be the reason:

  • Please add Telegram Premium to the accounts you use for outreach - it allows sending up to 20 cold messages daily

  • Check what exactly "Failed message" says (in Leads and Statistics) - put your mouse over the failed message to see the reason

  • Please go from each account to @SpamBot and click start - it will allow unblocking the account if it got blocked

  • Check if you have bought Telegram Premium for that account

  • Check daily limits (are they too high?)

  • Check the content of what you sent (are you customizing it?)

  • Check contact base (are you sending a relevant offer to relevant people?)

"Failed message" says account was limited. What does it mean?

If the account was limited, go to @SpamBot and click start - it will allow you to unblock the account if it got blocked. To avoid the account being limited:

If there are no issues like mentioned above, just restart the campaign by clicking "Pause Sequence" and start again.

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