Troubleshooting & FAQ
Payment & Billing
Serge Borisov
How can I pay from a country where Stripe is not supported?
We've partnered with multiple Telegram-first providers, who issue virtual credit cards in minutes, which you can use to pay for CRMChat and other subscriptions.
CinCin Exchange (EN/RU)
Can I pay in crypto?
Yes, we accept crypto payments, but only for quarterly plans. To proceed:
Start @crmchat_crm_bot and choose your plan
Provide your email address, where we'll send an invoice that you can pay with crypto
Every year on your email, you'll receive a new invoice for the next year. If the invoice is not paid within 2 weeks, your CRMChat access will be prohibited.
Message our support team to proceed with the crypto payment, and provide your email and the plan of choice. One of our team members will help you with this soon.
Can I get my invoice?
You get invoices/receipts automatically when transactions are processed. Please check the email you registered with us and look in the Spam folder. If you need a manual invoice, message our support team , and we'll generate it for you through Stripe.
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